Question 1

None of the trip dates or durations suit me. Can I create a custom trip?

Accepted Answer

Absolutely yes! We are pretty flexible with when we can operate trips and how long for, especially during the summer months of November - January.

Question 2

What's included?

Accepted Answer

All our trips are private & all-inclusive.

That includes;
- Nightly accommodation
- Daily breakfast, lunch, dinner, snacks and drinks
- Full time guide
- Daily and unlimited transport
- Airport transfers (Hokitika airport for 3-5 day trips. Your choice between Hokitika/Christchurch airport for 7-14 day trips)
- All surf equipment (excluding wetsuit)

Question 3

What's your cancellation policy?

Accepted Answer

The 20% deposit is non-refundable*
*Full refund (including deposit) - If we offer you to cancel a trip at short notice due to poor surf conditions.
80% refund - If cancelling outside of 60 days days prior to your trip departure date.
50% refund - If cancelling between 30 - 60 days prior to your trip departure date.
No refund - If cancelling within 30 days of your departure date.

We will apply discretion to these conditions on a case by case basis.

Shorter trips of 3-5 days may have their own more lenient cancellation policy. Please check your trip conditions.

Note that if you show up to your surf trip and you have no surf experience at all, we won't be able to take you surfing as we do not provide a coaching service. No refund will be given.

Question 4

How do I book?

Accepted Answer

To book a trip, first contact us to discuss your plans. Once you're ready, we'll send you a booking form and details on how to pay the 20% deposit to secure your booking. After we receive the deposit, your booking is confirmed!

Question 5

Can you provide group discounts?

Accepted Answer

Yes! We offer group discounts for bookings of 3 or more people. Contact us for specific rates.

Question 6

Where do your trips depart from?

Accepted Answer

Our 3-5 day trips depart from Greymouth, with transport available to/from Hokitika airport. For 7-14 day trips, you can choose to fly into either Hokitika or Christchurch airport, and we will provide transportation from there.

Question 7

Are your trips suitable for solo surfers?

Accepted Answer

Yes! You are welcome to book a solo trip. All of our trips are private so the surfer to guide ratio will be 1:1 allowing for us to tailor the trip 100% to you.

Question 8

Are your trips suitable for beginners?

Accepted Answer

Absolutely! As long as you have already been taught the basics and you feel comfortable being in the water starting to ride soft & friendly waves, then you can book! All trips are 100% tailored to you and what you feel comfortable with, so we will ensure to search for waves within your ability.

Question 9

Are your trips suitable for children?

Accepted Answer

Yes. For under 18 surfers, we just require consent from a parent / guardian for them to book a trip.

Question 10

Who is the guide?

Accepted Answer

Our guide, Callum R-B, is an experienced Kiwi who has spent the past 10 years adventuring, learning, guiding, teaching, and working in the outdoors across New Zealand.

Question 11

I've heard the West Coast has a reputation for heavy scary waves. Is that true?

Accepted Answer

Not all the time! It does indeed have that reputation. We can get world-class 4-6ft barrels, or we can get glassy, soft 1-3ft log waves. The best part about the West Coast is the huge variety and the fact there are waves for everyone - you just need to know the spots!

Question 12

When will my trip itinerary be decided?

Accepted Answer

We will start to get an idea of the surf forecast for the start of your trip at about 7-10 days prior. We will then spend the next week monitoring the swell systems where each new day gives us more accurate information. 2-3 days prior to your trip, we should have a solid plan of action. For longer 7-14 trips, we'll continue to forecast throughout our time together to make sure we're on track for the best possible itinerary.

Question 13

What if the conditions aren't great for surf?

Accepted Answer

If surf conditions are not ideal on the West, East, or South Coasts, we offer alternative activities like sea-kayaking or hiking. We can also arrange activities with other providers to ensure you have a great experience.

Frequently Asked Questions